Refund policy
✅ RETURN & REFUND POLICY
All Sales Are FINAL,
At Private Vault Collectibles, all sales are considered final.
Due to the collectible and randomized nature of trading cards, sealed products, and live auction items:
✅ No returns
✅ No refunds
✅ No exchanges
will be accepted once an order has been completed or opened.
📦 Trading Cards & Collectibles
Trading cards, booster packs, booster boxes, mystery products, and collectible items are sold as-is. Pull rates, card condition from sealed products, and contents cannot be guaranteed.
Opened products or items removed from original packaging cannot be returned under any circumstances.
🎥 Live Stream & Auction Purchases
All purchases made during live streams, auctions, rip-and-ship events, or timed sales are final at the conclusion of the sale.
By placing a bid or completing checkout, the customer agrees to this No Return / No Refund Policy.
🚚 Damaged or Shipping Issues
If an item arrives damaged due to shipping:
-
Claims must be submitted within 48 hours of delivery
-
Photo proof of packaging and item condition is required
-
Approved claims may qualify for carrier insurance review only
✅ Agreement
By purchasing from our store, website, or live sale, you acknowledge and agree to this Return & Refund Policy.