Refund policy

✅ RETURN & REFUND POLICY

All Sales Are FINAL,

At Private Vault Collectibles, all sales are considered final.

Due to the collectible and randomized nature of trading cards, sealed products, and live auction items:

No returns
No refunds
No exchanges

will be accepted once an order has been completed or opened.


📦 Trading Cards & Collectibles

Trading cards, booster packs, booster boxes, mystery products, and collectible items are sold as-is. Pull rates, card condition from sealed products, and contents cannot be guaranteed.

Opened products or items removed from original packaging cannot be returned under any circumstances.


🎥 Live Stream & Auction Purchases

All purchases made during live streams, auctions, rip-and-ship events, or timed sales are final at the conclusion of the sale.

By placing a bid or completing checkout, the customer agrees to this No Return / No Refund Policy.


🚚 Damaged or Shipping Issues

If an item arrives damaged due to shipping:

  • Claims must be submitted within 48 hours of delivery

  • Photo proof of packaging and item condition is required

  • Approved claims may qualify for carrier insurance review only


✅ Agreement

By purchasing from our store, website, or live sale, you acknowledge and agree to this Return & Refund Policy.